Intent IQ Data Privacy Framework Privacy Notice

Last Updated:  May 22, 2024

OVERVIEW

Intent IQ (“we”, “our”, or “us”) has certified to the U.S. Department of Commerce that it adheres to: (a) the EU-U.S. Data Privacy Framework Principles (“EU-U.S. DPF Principles”) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF, and from the United Kingdom (and Gibraltar) under the UK Extension to the EU-U.S. DPF; and (b) the Swiss-U.S. Data Privacy Framework Principles (“Swiss-U.S. DPF Principles”) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in our privacy policies and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles (collectively, “DPF Principles”), the applicable DPF Principles shall govern. To learn more about the Data Privacy Framework (“DPF”) program, and to view our certification, please visit the Data Privacy Framework website.

The Federal Trade Commission has jurisdiction over our compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.

DATA TRANSFERS TO THIRD PARTIES

We are responsible for the processing of personal information we receive under the DPF Principles and subsequently transfer to a third party acting as an agent on our behalf. We shall remain liable under the DPF Principles if our agent processes such personal information in a manner inconsistent with the DPF Principles, unless we can provide that we are not responsible for the event giving rise to the damage.

YOUR DPF PRIVACY RIGHTS

 You may have the right, under the DPF Principles, to access the personal information that we hold about you, and correct, amend, or delete that information where it is inaccurate, or has been processed in violation of the DPF Principles, subject to certain exceptions. You may also have the right to opt out of having your personal information: (i) disclosed to a third party (other than parties that are acting as our agents to perform tasks on our behalf and under our instructions); or (ii) used for a purpose that is materially different from the purposes for which it was originally collected or which you subsequently authorized.

For more information about your DPF rights and/or to exercise such rights, please contact us at privacy@intentiq.com.

RESOLUTION OF DPF COMPLAINTS

In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, we commit to resolve DPF Principles-related complaints about our collection and use of your personal information.  EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact us at privacy@intentiq.com.

We commit to refer unresolved complaints to the ANA DPF Dispute Resolution Program, an alternative dispute resolution provider based in the United States.  If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.ana.net/content/show/id/accountability-dpf-consumers for more information or to file a complaint.  The services of the ANA DPF Dispute Resolution Program are provided at no cost to you.

Under certain conditions, you have the option to invoke binding arbitration for complaints regarding DPF compliance that remain fully or partially unresolved. For more information about the terms under which we are obligated to arbitrate claims, please see Annex I to the DPF.